Terms of service

Effective Date: 1st October 202

Welcome to ÉMOIRÉ. By accessing our website and purchasing from us, you agree to comply with and be bound by the following Terms & Conditions.

🛍️ General

  • By using this website, you confirm that you are at least 18 years old or using it under supervision
  • We reserve the right to update, modify, or replace any part of these Terms at any time

📦 Products & Availability

  • All products are subject to availability
  • We reserve the right to discontinue or modify any product without prior notice
  • Product images are for representation purposes; slight variations may occur

💰 Pricing & Payments

  • All prices are listed in Bangladeshi Taka (BDT)
  • Prices may change without prior notice
  • We reserve the right to cancel orders in case of pricing errors

Accepted payment methods:

  • Cash on Delivery (COD)
  • Online Payment 

📍 Order Acceptance & Cancellation

  • All orders are subject to confirmation
  • We reserve the right to cancel any order if:
    • The order cannot be verified
    • Incorrect information is provided
    • Suspicious or fraudulent activity is detected

🚚 Shipping & Delivery

  • Delivery timelines are estimates and may vary
  • Delays due to courier, weather, or external factors are beyond our control
  • Customers must provide accurate delivery information

🔁 Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy
  • ÉMOIRÉ reserves the right to reject returns that do not meet policy conditions

⚠️ Product Usage Disclaimer

  • ÉMOIRÉ perfumes are personal care products
  • Individual scent experience may vary
  • We do not guarantee identical performance for all users

🚫 Limitation of Liability

  • ÉMOIRÉ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services

🔐 Intellectual Property

  • All content, including logos, images, and text, are the property of ÉMOIRÉ
  • Unauthorized use, reproduction, or distribution is strictly prohibited

📵 Prohibited Use

You agree not to use our website for:

  • Fraudulent activities
  • Violating any laws or regulations
  • Misuse of our products or services

📩 Communication

By placing an order, you agree to receive communication from us via:

  • Phone
  • SMS
  • Email
  • WhatsApp

⚖️ Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh.

📩 Contact Us

For any questions regarding these Terms:

📧 Email: hello@theemoire.com
📱 WhatsApp: +880 18944 21129

At ÉMOIRÉ, every interaction is built on clarity, respect, and intention.